Privacy Policy


1. Your Privacy

MTR Academy (HK) Company Limited ("MTR Academy", "we", "our" or "us") respects your legal rights of privacy when collecting, storing, using and transmitting personal data. This PPS explains our privacy practices. It is our policy to comply with the requirements of the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of the Hong Kong Special Administrative Region. In doing so, we will ensure compliance by our staff to the strictest standards of security and confidentiality.

Please read the following carefully to understand our policy and practices regarding how your personal data will be treated. This policy applies to all registered and unregistered student applicants, students and alumni of MTR Academy, and may from time to time be revised, or otherwise changed where we deem necessary.

Words or terms used in this PPS which are not specifically defined in this PPS have the meaning given to them in the Terms of Use.

If there is any inconsistency between the English and Chinese versions of this PPS, the English version shall prevail.

2. Purposes for which we will use your personal data

We collect your personal data when you make the Application.

If you are under the age of 13 you must ask your parent or guardian before providing any personal data to us.

The purposes for which we may use your personal data will vary depending on the type of service(s) you are applying for and will be stated in the application form or webpage of the relevant service(s).

3. Disclosure

In cases where we do collect personal data from you, we will:

  1. tell you (by way of Personal Information Collection Statement or by a separate notification) that we are doing so and the use that we will make of such personal data we collect;
  2. where relevant, give you the opportunity to object to a particular use of your personal data; and
  3. tell you how we will store and handle your personal data and how you can review, change and delete the personal data we have stored.

We will take all practicable steps to keep your personal data confidential but we may transfer/assign such data to the following parties:

  1. if MTR Academy decides to sell any relevant part of the business, to any actual or proposed assignee, transferee or successor of or to MTR Academy's rights in respect of your personal data;
  2. any agent, adviser, auditor, contractor or third party service provider and MTR Corporation Limited who provides administrative, telecommunications, computer and other services to MTR Academy and/or the relevant service(s) that you are applying to; and
  3. we may transfer your personal data outside Hong Kong to our third party service providers situated in Singapore for storage of such personal data. You must consent to such transfer of your personal data outside Hong Kong before we will process your Application.
  4. any person to whom MTR Academy and/or MTR Corporation is under an obligation to make disclosure under the requirement of any law binding on MTR Academy and/or MTR Corporation or for the purposes of any guidelines or codes of practice issued by regulatory or other authorities with which MTR Academy and/or MTR Corporation is expected to comply.

4. Links to Other Websites

This PPS only applies to this Website. If you click on any advertisement or hyperlink linking to another website, you will leave this Website for another location. At any other website, the protection of your privacy, personal data and your exposure to cookies are not our responsibility and you are advised to refer to the privacy policy of that other location (if any).

5. Web Logs

When you come to our Website, our server software records the IP addresses (and domain names) of your computer, the types and configurations of browsers, language settings, geo-locations, operating systems, previous sites visited, and time/duration and the pages visited (webserver access log). We do these things so that we can measure traffic, gauge the popularity of various parts of the Website, to gain some general knowledge about our audience and market the Website to advertisers with whom we may share summarised traffic data. This information does not identify you as an individual.

6. Cookies

A cookie is a small amount of data created in a computer when a person visits a website on the computer. A cookie can be used to identify a computer. It, however, is not used to collect any personal information. In other words, it does not have the function of identifying an individual user of the Website.

Within this Website cookies are used to improve your browsing experience, for example:

  • Strictly necessary cookies are used to indicate your active using of the Website and remember the information you've entered in a form or details about a payment you want to make. Without them, the information would be lost every time you moved to a new page.
  • Performance cookies are used to collect anonymous information about how visitors use our Website. We use this aggregated information to improve our Website.
  • Functional cookies are used to record information about choices you've made and to recommend content of the Website that are relevant to you and your interests.

On some pages, we feature embedded "share" buttons or widgets that enable you to connect to a number of popular social networking sites such as Facebook and Twitter. These sites may set cookies which can identify you as an individual when you are logged in to their services. We do not control these cookies and you should check the relevant third-party website to see how your information is used and how to opt-out.

If you use or continue using our Website, we will assume that you are happy for us to set cookies. You may choose to reject all or some cookies at any time by changing the setting of your web browser. Please visit to find out how to manage cookies. However, please be aware that if you choose to delete or restrict cookies, you will not be able to use some of the functions of the Website.

7. Security

Except as mentioned in paragraph 3 above, your personal data, however stored, will be accessed only by our employees or contractors who are authorised to do so. Where personal data is stored electronically, it will be kept on a secured server and will be password-protected (or under some equivalent form of protection) and accessible only by authorised personnel of MTR Academy and/or MTR Corporation or its contractors. Employees and contractors designated to handle personal data will be instructed to do so only in accordance with this PPS.

8. Use of Personal Data in Legal Proceedings

If it becomes necessary that we have to take action against you for any reason whatsoever including recovering from you any money you owe us, you expressly agree that the personal data provided by you can be relied upon in identifying and taking legal action against you.

9. Your Right to Access and Correction

You may at any time request access to and correct personal data relating to you in any of our records. You may also ask us to delete you or your personal data from any active mailing or distribution list. To exercise any of your rights, please write to our Personal Data Privacy Officer at the address or email below marking your communication "Confidential". In response, we may ask you to provide certain details about yourself so that we can be sure you are the person to whom the data refers. We are required to respond to your requests within 40 days, but we may charge you a reasonable fee for doing so.

Personal Data Privacy Officer MTR Corporation Limited Legal-General Department (Marked: MTR Academy)

Address: MTR Headquarters Building 
Telford Plaza, Kowloon Bay 
Kowloon, Hong Kong

10. Retention of Data

We will keep your personal data for as long as necessary to fulfil the purpose for which the data was collected. Personal data which is no longer required will be destroyed.

11. Future Amendments

This Privacy Policy Statement is subject to change. Any changes will be posted on this page.

12. Personal Information Collection Statement

PDF version of Personal Information Collection Statement

June 2017